Our platform allows users to add credits to their account for advertising purposes. If a user decides to withdraw these credits, they have 30 days from the date of credit addition to do so. After the 30-day period has passed, users will no longer be able to request a refund or withdrawal of their credits for any reason.

To initiate a credit withdrawal you will need to contact us and provide information such as:

Full Legal Name

SparkItUp Username

Date of Purchase

Credit Amount Purchased

Payment Method

We hope this policy helps clarify our credit withdrawal process. If you have any further questions or concerns, please don't hesitate to reach out to us on our contact page.